Team Leader

Permanent fulltime role based at either Milton, Caboolture or LoganholmeAnnual base salary starting from $92,990  + Super + Salary PackagingFlexible, friendly organisation, Hybrid work options available!Optional monthly accrued days off and additional purchased leaveFunded by the National Disability Insurance Agency (NDIA) and delivered in line with evidence-based best practice, the Early Childhood Approach (ECA) program is designed to provide a range of flexible and responsive supports for children under 7 years with developmental delay or disability. ECA focuses on family-centred practices and a supports greater inclusion for children by building on family strengths and growing the capacity of mainstream and community services to support children with developmental delay or disability.DutiesYou will lead a dedicated team of Service Support Coordinators who are responsible for the intake function and are the first point of contact for families and referrers. Through clear and focused leadership, professional supervision and practice guidance, you will support your team to provide intake services across Caboolture/Strathpine, Brisbane and Beenleigh.You will support a team of Service Support Coordinators who drive key client facing administrative duties across the ECA program.You will monitor and report on your team’s performance to meet the needs of families and our key contracted service deliverables.You will have a high level of analytical skills with the ability to interpret data and identify opportunities to support with continued service improvements.You will thrive in a fast-paced, varied role that requires a high level of self-direction.You will have advanced skills and experience with IT systems, including Microsoft Office.Our BenefitsWe support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes. Here are a few things you might be interested in:   Salary Benefits - You can package up to $15,900 pa of you pre-tax salary to pay for everyday expenses and benefit from a $2,650 meals and entertainment card + discount program before income tax is calculated, meaning you take home even more pay!Motor Vehicle Packaging Options – to suit your lifestyle.  Work/Life Balance - Flexible work arrangements including part time hours, hybrid home/office work arrangements, 1 accrued day off a month for full time employees.  Recognition and Reward – Sector competitive remuneration, various recognition programs and access to long service leave after 5 years   Wellness -Fitness passport + Employee Assistance Program + opportunity to purchase additional leave.    Professional development – monthly Communities of Practice- share experiences with your peers and find positive solutions + leadership training opportunities & regular clinical supervisionRequired Skills and Experience A relevant degree qualification in an area relating to service deliveryDemonstrated experience leading a team to provide a high level of customer servicePeople leadership experience with the ability to build and develop an engaged, high performing teamComprehensive management skills including troubleshooting, managing multiple deadlines and conflict resolutionCollaborative approach with the ability to successfully influence and engage a range of internal and external stakeholdersInterested? Apply online today!To apply please follow the link and submit your current CV and a cover letter addressing your suitability for the role in relation to the duties and required skills and experience.Have any questions? Call Eden Diggle on 0478 339 969 to discuss the role in more detail.Click here for Position Profile 85000 AUD Australia - QLD Brisbane Southern Suburbs & Logan Brisbane 4000