Support Coordinator

Full time position based in Lismore$80 - $85k inclusive of Super + Salary Packaging Flexible Friendly organisation, WFH & part time options available The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: children, young people, and their families; First Nations Australians; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way. We use our practice wisdom to mobilise social movements that advocate for anyone in need and create social change.About the roleAs a Client Support Partner, you will support people with a disability and their family or carers to design, coordinate and monitor the delivery of services to enhance an individual's quality of life. Use strengths based practice to support your clients to identify their specific needs, preferences and goals; to promote their independence and participation in the community.Duties Support clients to develop, implement, monitor and achieve their goals using a range of person-centred tools.Establish and maintain network relationships with key agencies, other service providers, and referral services.Ensure effective monitoring and reporting through accurate and relevant client records in line with confidentiality and privacy requirements.Provide information and referrals to support clients to access appropriate resources and services, both within The Benevolent Society and with external agencies and service providers.Our benefits We support people to live their best life. That includes you, our employee. A best life is deeply personal. It can change as life changes. Here are a few things you might be interested in:Professional development - including monthly Communities of Practice, and a range of other learning opportunities tailored to youDiverse range of clients - from children to adults, through our range of disability programs funded by the NDIS, state education departments and other government programsSalary Benefits - In addition to your salary you can package up to $15,900 pa pre tax and benefit from a $2,650 meals and entertainment card + discount program and package vehicles!Work/Life Balance - Flexible work + laptop & phone provided to work remotely + 1 accrued day off a month for full time employeesRecognition and Reward - Length of Service rewards + long service leave after 5 yearsWellness - Fitness passport + Employee Assistance Program + purchase additional leaveSkills and Experience Relevant qualification and/or experience working within the Disability sectorDemonstrated understanding of the needs of people with a disability and their carersExperience working collaboratively to enhance client outcomesAbility to appropriately respond to the needs of people of all abilities and cultural backgroundsExcellent interpersonal and communication skills and a strong commitment to customer servicePrevious experience in a billable environment supporting Participants receiving NDIS funding is highly desirableCurrent driver's license and willingness to travel to clients where requiredWorking with Children CheckNSW CRCCNSW NDIS worker screening checkApply today!Contact Faz on 0401 675 408 for a friendly, confidential discussion.Click here for Position Profile. 70000 AUD Australia - NSW Lismore & Far North Coast Lismore 2480

Support Coordinator

  • Full time position based in Lismore
  • $80 - $85k inclusive of Super + Salary Packaging
  • Flexible Friendly organisation, WFH & part time options available

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: children, young people, and their families; First Nations Australians; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way. We use our practice wisdom to mobilise social movements that advocate for anyone in need and create social change.

About the role

As a Client Support Partner, you will support people with a disability and their family or carers to design, coordinate and monitor the delivery of services to enhance an individual's quality of life. Use strengths based practice to support your clients to identify their specific needs, preferences and goals; to promote their independence and participation in the community.

Duties

  • Support clients to develop, implement, monitor and achieve their goals using a range of person-centred tools.
  • Establish and maintain network relationships with key agencies, other service providers, and referral services.
  • Ensure effective monitoring and reporting through accurate and relevant client records in line with confidentiality and privacy requirements.
  • Provide information and referrals to support clients to access appropriate resources and services, both within The Benevolent Society and with external agencies and service providers.

Our benefits

We support people to live their best life. That includes you, our employee. A best life is deeply personal. It can change as life changes. Here are a few things you might be interested in:

  • Professional development - including monthly Communities of Practice, and a range of other learning opportunities tailored to you
  • Diverse range of clients - from children to adults, through our range of disability programs funded by the NDIS, state education departments and other government programs
  • Salary Benefits - In addition to your salary you can package up to $15,900 pa pre tax and benefit from a $2,650 meals and entertainment card + discount program and package vehicles!
  • Work/Life Balance - Flexible work + laptop & phone provided to work remotely + 1 accrued day off a month for full time employees
  • Recognition and Reward - Length of Service rewards + long service leave after 5 years
  • Wellness - Fitness passport + Employee Assistance Program + purchase additional leave

Skills and Experience

  • Relevant qualification and/or experience working within the Disability sector
  • Demonstrated understanding of the needs of people with a disability and their carers
  • Experience working collaboratively to enhance client outcomes
  • Ability to appropriately respond to the needs of people of all abilities and cultural backgrounds
  • Excellent interpersonal and communication skills and a strong commitment to customer service
  • Previous experience in a billable environment supporting Participants receiving NDIS funding is highly desirable
  • Current driver's license and willingness to travel to clients where required
  • Working with Children Check
  • NSW CRCC
  • NSW NDIS worker screening check

Apply today!

Contact Faz on 0401 675 408 for a friendly, confidential discussion.

The Benevolent Society respects and promotes human rights and diversity and is committed to building an inclusive culture. We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members. We see ability not disability, if you identify as a person with a different ability, please get in contact to let us know how we can accommodate your needs. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role.