Service Support Coordinator

Full-time role based in Hurstville, NSW.$65k + Salary PackagingFlexible Friendly organisation, hybrid work options availableAre you passionate about making a positive impact in the lives of carers across Australia? The Benevolent Society is excited to announce the growth and expansion of our Carer Gateway Program, and we are looking for dedicated individuals to join our team. This is an exciting opportunity to be part of a dynamic and innovative team, as we work together to make a meaningful difference in the lives of carers. Caring for a loved one is important work. Some days caring brings great joy, but some days it can be lonely or a little overwhelming. No matter how you feel today, our Carer’s Gateway will be just a phone call away. Carer’s Gateway is an initiative to provide carers with information, support, counselling, and coaching. Click here to find out more about Carer Gateway!About the roleWe are looking for a passionate individual  with a "can-do" attitude for our Service Support Coordinator role! In this dynamic role, you will work closely with our team that supports carers.This role is great for those who are passionate about working in the community services sector, with a bit of excel skills and time-management. If you're friendly, enthusiastic, and you thrive in a busy working environment, this could be the job for you!DutiesCoordinate the day to day operations of the centre including organising community activities, organising functions and events, coordinating client activities for clients attending the centre, and managing the waiting list.Develop and communicate the activities program for the Centre, with the support of the Team Leader.Client needs and interests are assessed and the information is used to develop individual and group activities for the activities program.Coordinate with community groups, entertainment providers, and venues to plan and coordinate visits.'Admin and reporting tasks as requiredOur BenefitsWe support people to live their best life. That includes you, our employee. A best life is a deeply personal. It can change as life changes. Here are a few things you might be interested in:Salary Benefits -In addition to your salary you can package up to $15,900 pa pre tax and benefit from a $2,650 meals and entertainment card + discount program and package vehicles!Work/Life Balance - Flexible work arrangements including part time hours + laptop & phone provided to work remotely + 1 accrued day off a month for full time employees (That's an extra 12 days off/year!)Recognition and Reward - Length of Service rewards + long service leave after 5 yearsWellness- Fitness passport + opportunity to purchase additional leaveProfessional development- Ongoing learning, training and career progression opportunitiesOur Reconciliation Commitment – a First Nations employees are entitled up to 10 days of unpaid leave for ceremonial purposes, as well as the option to be a voice on our RAP working group, and have the opportunity for cultural and professional development that supports career pathways. Skills and ExperienceWe want you to be successful in your new role! This means you'll have the following:A passion for helping Carers live their best lives while they support a loved one to have a better quality of life.Demonstrated experience working in an organisation that provides health or community services would be an incredible advantageIntermediate excel skills is a must!A passion for the customer and creating a customer experience people want to talk aboutThe ability to multitask and prioritise activitiesStrong emotional intelligence and outstanding attention to detailDemonstrated experience using a customer relationship management system or databaseComfortable working from our Hurstville officeApply today!To apply please submit your current CV along with a 1 page cover letter discussing your reasons for applying and suitability for the role Contact Michelle on 0408 242 879 for a confidential discussionSome evening/weekend work will be required however events are planned well in advance. If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace. Click here for Position Profile 60000 AUD Australia - NSW Sydney CBD, Inner West & Eastern Suburbs Hurstville 2220