Roster Officer

Based at Hurstville; close to Public TransportFull time contract position, part time will be consideredCan you think outside the box to find creative scheduling/rostering solutions?Be there, when that moment comesEveryone’s situation is unique. So, when we’re called upon to help, our individual approach is what has set The Benevolent Society apart since 1813. We are a non religious, not for profit organisation who provide services to children, families, people with disabilities and Older Australians.Your new role:As our Roster Officer, you will schedule our home support services to older people and people with a disability.You will match staff availability and experience with client’s needs and preferences, make adjustments for absences and change requests in a timely manner to minimise travel time between appointments and service cancellation. You will coordinate the collection and collation of timesheets to ensure they are sent to payroll on time so our team gets paid.What you can expect: Full on the job training from our skilled teamBe challenged to think outside the box and find creative scheduling solutionsSatisfaction of knowing you created best life moments for our clients and teamsWhat you need to succeed:You will have:Strong customer service focus including friendly phone mannerExperience with scheduling or rostering with the flexibility to accommodate changing needsAbility to use technology based client management and documentation systemsExperience in ageing, disability or community care an advantage but not essentialThe application process is simple, apply online and answer 3 short questions;What can you bring to this role? Please include relevant qualifications and/or experience.Why do you feel this opportunity is right for you?Ideally where do you want to be based?At this time, this opportunity is open to permanent staff members only.Call Glenn on 9504 6610 for a confidential discussion. Closing date 30 October 2017Position Profile 55000 AUD Australia - NSW Sydney Southern Suburbs & Sutherland Shire Hurstville 2220